Returns & Exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, personalized items, beds, mats, blankets, carriers, plush toys, sanitary items and pet bowls and feeders cannot be returned.
Additional non-returnable items:
Gift cards
A 20% restocking fee will be applied to pet strollers and all items listed under the furniture category.
Instructions For Returns
To complete your return, we require a receipt or proof of purchase.
Please contact us with your order # and the item(s) you would like to return or exchange.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 4532 sw la paloma drive, Palm City FL 34990, United States.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



Pup & Co Boutique is a luxury dog boutique dedicated to pamper your pets in Celebrity style trends, designer dog apparel Dog Clothes, Puppy Clothes, Cute Dog Costumes ,luxurious plush dog beds, designer pet carriers, gourmet dog treats, plush dog toys , Organic products, couture dog collars and designer pet accessories. Your pet will be the trendsetter in these dog dresses and cool dog tees!

Established in 2007